Run the Printer troubleshooter to diagnose and automatically correct any printer spooler issues.(For instructions on how to ensure that the computer is on the network and the printer portal settings and IP address are correct, click the link below that corresponds to the Operating System that is installed on the computer.) For networked printers (connected by a wireless or wired network and not a USB cable), ensure that the computer is on the network, and the printer portal settings and IP address are correct.NOTE: When Set as the default printer in not an option, it usually means that the printer is already set as the default printer, and usually has a checkmark next to it. Touch and hold or right-click the wanted printer.Touch or click to highlight the wanted printer.In the Run box type, shell:PrintersFolder and then touch or click OK.Press and hold the Windows key and then press the r key.Ensure that the wanted printer is set as the default printer.(When the page prints successfully, no further actions are required.) Touch or Click Here if Windows 8(8.1) is Installed.Touch or Click Here if Windows 11 or 10 is Installed.(For instructions on how to print a test page from Windows, click the link below that corresponds to the Operating System that is installed on the computer.) Plug the printer power cable back into the AC outlet or surge protector.Unplug the printer power cable from the AC outlet or surge protector and wait at least 30 seconds.
When connected by a USB cable, reseat both ends of the cable going from the computer to the printer.NOTE: The following steps apply to all brands of printers.
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